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Why AI is the new (and best) customer service agent [VentureBeat]
Taryn Plumb
computers, home theater, Nintendo, playstation, projectors, receivers, Smart Home, speakers, surround sound, technology, televisions, video games, xbox
AI is becoming the new customer service agent. As customers demand service that is highly personalized, easily navigable, and resolving of their concerns, questions, and needs, AI is being leveraged to automate tasks, generate recommendations, make predictions, and enable users to direct and control the experience.
Applied AI,Business,Convo AI,Customer Engagement (using convo AI),Enterprise,technology,AI customer service,AI customer support,category-/Business & Industrial,category-/Computers & Electronics/Enterprise Technology,customer engagement,customer experience,customer service,Customer support,zendesk
AI customer service
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