Best Internet Providers in Mobile, Alabama – CNET [CNET]

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Updated Dec. 19, 2023 2:45 p.m. PT

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David Anders Senior Writer

David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. In his 5 plus years covering broadband, David’s work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. David is from and currently resides in the Charlotte area with his wife, son and two cats.

Expertise Broadband providers, Home internet, Security Cameras

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What is the best internet provider in Mobile?

AT&T Fiber the best internet provider in Mobile, Alabama. The 100% fiber-optic connection offers fast, symmetrical upload and download speeds — the fastest in Mobile, up to 5,000Mbps — straightforward pricing, and simple service terms that include unlimited data, free equipment rental and no contract requirements.

Considering the speeds and perks, AT&T Fiber is an excellent value, but it’s not the cheapest internet available in the area. Xfinity has the cheapest internet plan in Mobile, with service starting at $20 per month for download speeds up to 75 megabits per second. Mediacom has the lowest introductory rate on high-speed gig service, starting at $55 monthly.

Technically, Verizon 5G Home Internet could offer cheaper gig internet in Mobile. Its Home Plus plan advertises speeds up to 1,000Mbps at the discounted rate of $45 per month (regularly $70) for qualifying Verizon mobile customers, but actual speeds will vary, between 85 and 1,000Mbps, depending on your location. 

T-Mobile Home Internet offers a similar discount for Magenta Max customers but doesn’t match the speed potential of Verizon 5G Home Internet. Service starts at $50 per month, or $30 with the bundle discount, for speeds ranging from 72 to 245Mbps.

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Best internet in Mobile

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Speed range

300 – 5,000 Mbps

Price range

$55 – $250 per month

Our take – AT&T offers fiber and copper-based (DSL) internet in the Mobile area, but it’s the fiber service you’ll want to consider. AT&T Fiber offers a great plan selection with speeds ranging from 300 to 5,000Mbps, and all plans come with free equipment and unlimited data.

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Speed range

300 – 5,000 Mbps

Price range

$55 – $250 per month

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Speed range

75 – 2,000 Mbps

Price range

$20 – $120 per month

Our take – Xfinity’s cable internet covers more of the Mobile area than AT&T and has a lower starting price at $20 per month for speeds up to 75Mbps. Xfinity’s faster speed tiers, ranging from 200 to 1,200Mbps are competitively priced as well but may come with a contract and steep price increase after 12 or 24 months of service.

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Speed range

75 – 2,000 Mbps

Price range

$20 – $120 per month

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Speed range

85 – 1,000 Mbps

Price range

$50 – $70 per month

Our take – Verizon’s 5G Ultra Wideband network spans most of Mobile, but home internet availability will vary by address. If your home is eligible for service, you’ll have a choice of two plans: Home, starting at $50 per month for speeds ranging from 50 to 300Mbps or Home Plus, which has a speed range of 85 to 1,000Mbps starting for $70 monthly. Qualifying Verizon mobile customers can get a monthly discount of $15 off Home or $25 off Home Plus.

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Speed range

85 – 1,000 Mbps

Price range

$50 – $70 per month

Mobile, Alabama internet providers compared

Provider Internet technology Monthly price range Speed range Monthly equipment costs Data cap Contract CNET review score
AT&T DSL, fiber $55 DSL, $55-$250 fiber 10-100Mbps DSL, 300-5,000Mbps fiber None None None 7.4
Mediacom Cable $35-$70 100-1,000Mbps $14 modem rental 350-3,000GB None 6.4
T-Mobile Home Internet Fixed wireless $50 ($30 with eligible mobile plans) 72-245Mbps None None None 7.4
Verizon 5G Home Internet Fixed wireless $50-$70 ($35-$45 for eligible Verizon Wireless customers) 50-1,000Mbps None None None 7.2
Xfinity Cable $20-$85 75-1,200Mbps $15 (included in most plans) 1.2TB or unlimited None required 7

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Source: CNET analysis of provider data.

What’s the cheapest internet plan in Mobile?

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Source: CNET analysis of provider data.

How to find internet deals and promotions in Mobile

The best internet deals and the top promotions in Mobile depend on what discounts are available during that time period. Most deals are short-lived, but we look frequently for the latest offers. 

Mobile internet providers such as Xfinity may offer lower introductory pricing or streaming add-ons for a limited time. Many, however, including AT&T and Mediacom run the same standard pricing year-round. 

For a more extensive list of deals, check out our guide on the best internet deals.

Fastest internet plans in Mobile

Plan Starting price Max download speed Max upload speed Data cap Connection type
AT&T Fiber 5000 $250 5,000Mbps 5,000Mbps None Fiber
AT&T Fiber 2000 $150 2,000Mbps 2,000Mbps None Fiber
Xfinity Gigabit Extra $85 1,200Mbps 35Mbps 1.2TB or unlimited Cable
AT&T Fiber 1000 $80 1,000Mbps 1,000Mbps None Fiber
Mediacom 1 Gig $55 1,000Mbps 50Mbps 3,000GB Cable
Xfinity Gigabit $80 1,000Mbps 20Mbps 1.2TB Cable
Verizon 5G Home Plus Internet $70 ($45 with eligible mobile plans) 85-1,000Mbps 50-75Mbps None Fixed wireless

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Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines — and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

How CNET chose the best internet providers in Mobile

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of the time of publication.

Once we have this localized information, we ask three main questions:

  1. Does the provider offer access to reasonably fast internet speeds?
  2. Do customers get decent value for what they’re paying?
  3. Are customers happy with their service?

While the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When it comes to selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and also take into account real-world speed data from sources like Ookla and FCC reports.

To explore our process in more depth, visit our how we test ISPs page.

Internet providers in Mobile FAQs

high customer satisfaction. Xfinity is a close second, boasting the best wired internet coverage in Mobile and the cheapest internet plan of any major ISP in the area.

according to the FCC. Availability is greatest in the Crichton, Princeton Woods and Navco communities, but fiber service can be found in random neighborhoods throughout Mobile. AT&T is the primary fiber internet provider in the Mobile area.

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