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Joe Supan is a senior writer for CNET covering home technology, broadband, and moving. Prior to joining CNET, Joe led MyMove’s moving coverage and reported on broadband policy, the digital divide, and privacy issues for the broadband marketplace Allconnect. He has been featured as a guest columnist on Broadband Breakfast, and his work has been referenced by the Los Angeles Times, Forbes, National Geographic, Yahoo! Finance and more.
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What is the best internet provider in Gilbert?
Cox is the best internet service provider in Gilbert, offering the fastest speeds and broadest coverage in the area. Prices are on the high side — and most plans increase after two years — but equipment is included in the monthly price.
If you can get it, Quantum Fiber has the cheapest internet in Gilbert, with plans starting at just $30 per month. Unfortunately, only around one in 10 households have access to it. T-Mobile Home Internet is another good backup option, offering wireless internet with speeds up to 245Mbps and a price-lock guarantee.
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Best internet in Gilbert, Arizona
Speed range
25 – 2,000Mbps
Price range
$40 – $100 per month
Our take – Cox is the best internet provider in Gilbert, almost by default — it’s the only cable or fiber widely available in the city. Cox offers a good variety of plans, but the one thing they all have in common is low upload speeds, which could be an issue if you do a lot of online gaming or videoconferencing. Prices are also on the higher side, and most plans increase after two years.
Our take – Quantum Fiber is a much better option than Cox, but it’s available to only around one in 10 Gilbert households, according to FCC data. It uses a fiber-to-the-home connection, considered the gold standard in the internet world for speed and consistency. Plans start at just $30 per month, and you’ll get symmetrical upload and download speeds on all of them.
Our take – T-Mobile Home Internet’s main selling point is simplicity. The wireless provider only has one internet plan for $50 a month, and everything is included in that price. Moreover, T-Mobile guarantees it won’t ever raise your rates. Those customer-friendly terms have earned it the highest score of any non-fiber ISP in the American Customer Satisfaction Index’s most recent survey.
How to find internet deals and promotions in Gilbert
The best internet deals and the top promotions in Gilbert depend on what discounts are available during a given period. Most deals are short-lived, but we look frequently for the latest offers.
Gilbert internet providers, such as Verizon, may offer lower introductory pricing or streaming add-ons for a limited time. Many, however, including Cox, Quantum Fiber and T-Mobile Home Internet, run the same standard pricing year-round.
For a more extensive list of promos, check out our guide on the best internet deals.
Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines — and that internet speed, service and performance vary by connection type, provider and address.
0 to 5Mbps allows you to tackle the basics — browsing the internet, sending and receiving email, streaming low-quality video.
5 to 40Mbps gives you higher-quality video streaming and videoconferencing.
40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming.
100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like videoconferencing, streaming and online gaming.
500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.
How CNET chose the best internet providers in Gilbert
Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.
But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of the time of publication.
Once we have this localized information, we ask three main questions:
Does the provider offer access to reasonably fast internet speeds?
Do customers get decent value for what they’re paying?
Are customers happy with their service?
While the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When it comes to selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds, and also take into account real-world speed data from sources like Ookla and FCC reports.
To explore our process in more depth, visit our how we test ISPs page.