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Why Should a SaaS Startup Use a Knowledge Base? [ReadWrite]
Waiting for a customer service representative for a long time can really be haunting. In today’s face-paced world, all the customers are expecting instant answers. It is evident that the customer success team should also automate answering questions to their customers so that the process becomes smooth. It is high time for businesses to adopt […]
The post Why Should a SaaS Startup Use a Knowledge Base? appeared first on ReadWrite.
The post Why Should a SaaS Startup Use a Knowledge Base? appeared first on ReadWrite.
Customer Service,employee productivity,knowledge base,onboarding,Saas Startup
Saas Startup
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