News Uncategorized To understand your customers, focus on tone, not just words [VentureBeat] April 3, 2023 Anders Hvelplund Jabra computers, home theater, Nintendo, playstation, projectors, receivers, Smart Home, speakers, surround sound, technology, televisions, video games, xbox Why customer service must go beyond speech-to-text analysis, with technologies & people strategies to understand tone of voice. View Article on VentureBeat AI,Business,DataDecisionMakers,call center,category-/Business & Industrial,Conversational AI,customer care,customer service,tone of voice call center Spread the word!Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on LinkedIn (Opens in new window)