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The 8 Best Grocery Delivery Services to Use in 2024 [CNET]
Our Experts
David lives in Brooklyn where he’s spent more than a decade covering all things edible, including meal kit services, food subscriptions, kitchen tools and cooking tips. David earned his BA from Northeastern and has toiled in nearly every aspect of the food business, including as a line cook in Rhode Island where he once made a steak sandwich for Lamar Odom. Right now he’s likely somewhere stress-testing a blender or tinkering with a toaster. Anything with sesame is his all-time favorite food this week.
Expertise Kitchen tools | Appliances | Food science | Subscriptions | Meal kits
Grocery delivery services have ramped up in recent years and are a convenient option for those of us who want to cut down on takeout but are swamped with work. Today you can buy almost anything online and have it delivered right to your door at lightning speed. The best grocery delivery service takes care of all the time, labor and price matching for you, and it may be more cost-effective than you think.
Many of the most popular grocery delivery services even deliver groceries from the local stores of your choice, so you can still get your go-to foods and pantry essentials. Some specialty grocery delivery services are crafted for those with more specific food preferences, such as healthy food and organic produce, or those who are passionate about reducing food waste.
To save yourself time and hassle, a grocery delivery service can take one of your big weekly tasks off your hands and allow you to carefully curate your grocery haul from the comfort of your own home. To help you pick the right one, we’ve set out to test all the top players to find the best grocery delivery service for 2024.
What’s the best online grocery delivery service?
If you live in the Northeast, FreshDirect is the best grocery delivery service to try, but the brand has been slow to expand to other parts of the country. For most people, Amazon Fresh is the best way to get fresh produce, meat, pantry staples and other supermarket goods sent to their door. Other retail services offer grocery discounts and deals, then there are those that source and deliver from local supermarkets, plus super-speedy grocery delivery services that can get the goods to you within an hour (or less).
To curate this list, I tested a flurry of popular options such as Amazon Fresh, Gopuff and Instacart, as well as some smaller upstarts such as Misfits Market and Hungyroot to see which operations excelled with variety, quality brands, fair prices, and easy and timely delivery. All this to help you pick a perfect grocery delivery service and shave one weekly errand off your to-do list with just a few clicks.
If it’s just fruits and veggies you’re after, these are the best places to get produce delivered. I also tested to find the best online butchers and seafood markets too. To knock out the entire list (or most of it) in one place, these are the best online grocery delivery services for 2024.
Best grocery delivery services in 2024
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Amazon Fresh has a massive selection of groceries at low prices to choose from and speedy delivery for Prime Members. You’ll find just about anything you’d see at your local supermarket. Because Amazon owns Whole Foods you’ll also have access to that store’s proprietary brand, 365, which has quality goods at below-average prices. The Amazon Fresh website is well organized and the ordering platform is easy to use. You can schedule deliveries for the same day in most cases.
A few food categories are somewhat limited: I couldn’t find fresh chicken thighs, for instance, which are a staple on my weekly grocery list. For seafood, there was no option for fresh shrimp, so you’d have to choose frozen. The fresh produce selection is solid, but mostly, it’s just the staples you’d expect and nothing more. All the food I ordered arrived looking fresh, with no spoiled or overripe fruits and vegetables.
Amazon Fresh also offers a wealth of household products, so you can bang out most of your typical supermarket run in one delivery. In addition to delivery, Amazon Fresh offers in-store pickup for certain ZIP codes. You can also make use of the Summer store these days, where you can find seasonal items and everything you need for summer celebrations at a discount.
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For a monthly or yearly membership fee, Thrive Market members can shop via the platform primarily for pantry and frozen staples, which come with a low-price guarantee. The platform also includes other household staples such as beauty, bath and body, vitamins and supplements and even wine. We found that the selection at Thrive was more than sufficient to provide a lot of great options for pantry staples, including its own proprietary brand of more than 700 items, snacks, and especially frozen proteins and meals. The specialty items here support 90+ lifestyle and dietary needs, so there is something for everyone.
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If you don’t mind the occasional oddly shaped orange or citrus that’s fully usable but has a bit of browning on the peel, Misfits Market offers low prices on produce. Misfits may have made a name by selling cheap, ugly produce that is deemed unfit for grocery store shelves, but it’s evolved into a full-service grocery operation with meats, fish, baking supplies and pantry staples.
The convenient subscription service doesn’t require you to pay any subscription fees and has cheap shipping. The one catch is that the inventory changes fairly drastically from week to week. That’s how they keep prices low, but it also means you’ll have to actively curate orders or you might receive items that you don’t like. Here’s our full review of Misfits Market.
The online grocery market stocks a good amount of quality, organic and specialty items including meat, seafood, produce, snacks and pantry items, but you won’t find as many options as vendors such as Amazon Fresh or FreshDirect.
Once the initial suggested list is formulated, you can remove any grocery items and add others based on a credit system. I priced out a full list from Hungryroot and compared it to an average grocery store. By my calculations, Hungryroot is about 8% to 10% more expensive. The interface and ordering platform are both intuitive and even fun to use.
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Hungryroot (full review here) is a grocery subscription service that makes weekly suggestions based on a quiz you’ll take to gauge your eating habits and dietary preferences. One of this service’s unique features is that it offers simple and flexible meal ideas with the necessary groceries to make them. It’s somewhere between a meal kit and a grocery delivery service and is great for those looking for breakfast, lunch and dinner inspiration.
The online grocery market stocks a good amount of quality, organic and specialty items including meat, seafood, produce, snacks and pantry items, but you won’t find as many options as vendors such as Amazon Fresh or FreshDirect.
Once the initial suggested list is formulated, you can remove any grocery items and add others based on a credit system. I priced out a full list from Hungryroot and compared it to an average grocery store. By my calculations, Hungryroot is about 8% to 10% more expensive. The interface and ordering platform are both intuitive and even fun to use.
To test each grocery delivery service, we placed an order from each with various, typical groceries including produce and meats (when available), dry goods, snacks and paper products. We noted how intuitive each ordering platform was and how good the selection was for various categories.
Here is everything I received in my Hungryroot delivery.
David Watsky/CNETWe also took notice of delivery options since some grocery services allow for same-day and next-day delivery while others require you to schedule in advance. When the boxes of groceries arrived, we noted how well the items were packed, if everything was included and how fresh — or not fresh — the meats, produce, cheese and other perishable items looked.
While most of the fresh fruits and vegetables we received were fine, there was the occasional bruised tomato or apple. If you have a local market with a good selection of produce, you may want to pop in for those items and have the rest of your list delivered.
Some of the produce from Misfits Market was bruised. But one bad tomato does not spoil the bunch.
David Watsky/CNETWhat are the advantages of buying groceries online?
The most obvious perks to buying your groceries online are the convenience of not driving to the store, wandering through aisles and waiting in checkout lines. Another bonus for shopping online is the ability to compare prices easily. If you see a box of Cheerios for $5, you can quickly compare that price to other stores and decide if it’s a good price. Before placing your order, you can see the total tab, which is a luxury that in-person shopping doesn’t afford.
Shopping for groceries online also allows you to carefully read the nutritional information and search for any ingredients that may be unfamiliar or read reviews of a product you may not be familiar with. Online grocery services often have reviews of products to help you decide on the best stuff.
Are grocery delivery services cheaper than buying in the store?
This all depends on which grocery delivery service you purchase from. We did some calculations and buying groceries online is very similar in price to buying in person from a midpriced supermarket. If you shop using one of the discount or bulk retailers such as Boxed.com, you’re probably getting a better deal than you would at the local grocery store.
Is grocery shopping online easy?
We found using nearly all of the grocery delivery services we’ve tested very easy and intuitive. Services such as FreshDirect, Amazon Fresh and Boxed.com are as simple as any other online shopping experience where you build a cart, select a delivery day, pay for it and that’s it.
Other services with live shoppers such as Shipt and Instacart require a bit more attention and time since you have to respond to your shopper in real-time when items are out of stock and confirm or deny replacements. Those services also typically require you to be home when the driver arrives, whereas other services don’t.
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