WaFd, formerly known as Washington Federal, is now using the Amazon Lex conversational AI technology to revolutionize its phone banking.
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AI,Automation,AI, ML and Deep Learning,Amazon Lex,Amazon Polly,Business Process Automation,call center,category-/Business & Industrial,category-/Computers & Electronics/Enterprise Technology,Conversational AI,interactive voice response (IVR),Talkdesk,Text-to-Speech,WaFd
interactive voice response (IVR)