The Covid-19 pandemic has transformed the future of purchasing products and services significantly. With high streets falling stagnant and a new wave of e-commerce based alternatives, the ‘personal touch’ that once came with walking into a store has begun to fade. (Source: The Future Of Commerce) Covid-19 has boosted the e-commerce market by 35% since […]
The post Conversational Marketing: Boosting Revenue and Improving Customer Experience appeared first on ReadWrite.
View Article on ReadWrite
Marketing,b2c,Benefits of AI,Content Marketing,conversational marketing,customer service,marketing
Content Marketing