Cognigy raises $44M to scale its enterprise-focused conversational AI platform [TechCrunch]
Artificial intelligence is becoming an increasingly common part of how customer service works — a trend that was accelerated in
Read moreArtificial intelligence is becoming an increasingly common part of how customer service works — a trend that was accelerated in
Read moreWhen people reach out to customer service, they’re seeking more than a solution to their immediate problem. They want empathy
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