Cash App Customers Are Eligible for $2,500 in Settlement. How to Submit a Claim [CNET]

The proposed $15 million settlement covers those who’ve used Cash App in the past six years.

If you’ve used the Cash App digital payment app to transfer money with a family member, friend or business in the last six years, you may be eligible to file a claim as part of a $15 million proposed settlement in a lawsuit that claims Cash App and its parent company Block failed to take proper care to prevent unauthorized access to user accounts.

In the lawsuit, plaintiffs allege that Block and Cash App were negligent when a former Cash App Investing employee accessed account data without permission in 2022 and when an unauthorized user accessed certain Cash App accounts in 2023 using recycled phone numbers that were linked to the accounts. 

If you’ve used Cash App in the last six years and your personal information or account was accessed without your consent or you experienced an unauthorized transfer of funds, you may be eligible to claim up to $2,500. Here’s what to know about the settlement. For more, these upcoming Android features will help keep your phone safe.

Who’s eligible to submit a claim in the Cash App settlement? 

According to settlement site, you are eligible to submit a claim if you meet any of the following criteria from from August 23, 2018, through August 20, 2024: 

• You are a current or former customer of Cash App or Cash App Investing and your personal information, your Cash App account or your Cash App Investing account was accessed or obtained without your authorization
• You had unauthorized or fraudulent withdrawals or transfers of funds to or from your account
• You had a deficiency in the resolution of an error in a Cash App account or any linked financial account

How much money could I get in the Cash App settlement? 

If you are eligible to take part in the $15 million proposed settlement, you could claim up to $2,500 for out-of-pocket losses and reimbursement of lost time up to three hours at $25 per hour. To claim an out-of-pocket loss, you need to provide third-party documentation.

How do I file a claim and what are the filing deadlines? 

If you are eligible to take part in the proposed settlement, you need to submit a claim by November 18, 2024. That means submitting your claim online or postmarked by that date.

If you are submitting by mail, here’s the address:

Cash App Settlement
Attn: Claim Form Submissions
1650 Arch Street, Suite 2210
Philadelphia, PA 19103

Note: The form lists October 15, 2024, as the submission deadline. CNET has reached out to the settlement administrator for clarification.

When will I get my money? 

A final approval hearing for the Cash App settlement is scheduled for December 16, 2024. If approved, payments would go out after that date.

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