Best Internet Providers in Eugene, Oregon – CNET [CNET]

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What is the best internet provider in Eugene?

Xfinity is Eugene’s best internet service provider, offering the lowest starting prices, fast download speeds and no equipment fees on most plans. You can also get it at almost every address in the city. Xfinity has flaws but is a solid choice for fast, reliable internet.

It’s not nearly as widely available as Xfinity, but Hunter Fiber has the fastest internet speeds in Eugene. It’s the only fiber provider in the area, which means it’s the only provider that has symmetrical upload and download speeds. 

T-Mobile Home Internet is another good alternative to Xfinity. Download speeds average between 72 and 245Mbps — fast enough for small to medium-size homes — and T-Mobile provides a price-lock guarantee.

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Best internet in Eugene, Oregon

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Speed range

75 – 2,000 Mbps

Price range

$20 – $120 per month

Our take – Xfinity is the best internet provider in Eugene by default — it’s the only wired connection widely available throughout the city. Still, it’s not a bad default option to have. Xfinity’s cable internet plans start at just $20 per month in Eugene, and equipment is included in almost all of them. The main downside is steep price increases, but they don’t kick in until year three on most plans. Xfinity has also earned above-average customer satisfaction scores from J.D. Power and the American Customer Satisfaction Index.

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Speed range

75 – 2,000 Mbps

Price range

$20 – $120 per month

Speed range

75 – 2,000 Mbps

Price range

$20 – $120 per month

Speed range

500 – 2,500 Mbps

Price range

$60 – $120 per month

Our take – Hunter Fiber is a better option than Xfinity, but it’s available to only 10% of Eugene households, according to FCC data. If you can get it, you absolutely should. Hunter Fiber offers symmetrical upload and download speeds — important for online gaming and videoconferencing — and there are no data caps, contracts or equipment fees. 

Speed range

500 – 2,500 Mbps

Price range

$60 – $120 per month

Speed range

500 – 2,500 Mbps

Price range

$60 – $120 per month

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Speed range

72 – 245 Mbps

Price range

$50 per month

Our take – If you can’t get Hunter Fiber and want an alternative to Xfinity, T-Mobile Home Internet offers wireless internet to 63% of Eugene homes. The connection isn’t quite as fast as you’d get through cable or fiber, but T-Mobile makes up for it with excellent customer terms. There are no data caps, equipment fees or price increases. Those perks helped T-Mobile nab the highest approval rating of any non-fiber ISP in the ACSI’s most recent survey.

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Speed range

72 – 245 Mbps

Price range

$50 per month

Speed range

72 – 245 Mbps

Price range

$50 per month

Eugene internet providers compared

Provider Internet technology Monthly price range Speed range Monthly equipment costs Data cap Contract CNET review score
CenturyLink DSL $55 Up to 100Mbps $15 (optional) None None 6.7
Hunter Fiber Fiber $60-$120 500-2,500Mbps None None None N/A
T-Mobile Home Internet Fixed wireless $50 ($30 with eligible mobile plans) 72-245Mbps None None None 7.4
Xfinity Cable $20-$80 75-1,200Mbps $15 (included in most plans) 1.2TB Optional 7

Source: CNET analysis of provider data.

What’s the cheapest internet plan in Eugene?

Source: CNET analysis of provider data.

eugene-oregon
Sean Pavone / Getty Images

How to find internet deals and promotions in Eugene

The best internet deals and the top promotions in Eugene depend on what discounts are available during that period. Most deals are short-lived, but we look frequently for the latest offers. 

Eugene internet providers, such as Xfinity, may offer lower introductory pricing or streaming add-ons for a limited time. Many, however, including CenturyLink, Hunter Fiber and T-Mobile Home Internet, run the same standard pricing year-round. 

For a more extensive list of promos, check out our guide on the best internet deals.

Fastest internet plans in Eugene

Provider Starting price Max download speed Max upload speed Data cap Connection type
Hunter Fiber Ultimate 2.5G $120 2,500Mbps 2,500Mbps None Fiber
Xfinity Gigabit Extra $80 1,200Mbps 35Mbps 1.2TB Cable
Hunter Fiber Pro 1G $80 1,000Mbps 1,000Mbps None Fiber
Xfinity Gigabit $75 1,000Mbps 20Mbps 1.2TB Cable

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines — and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

How CNET chose the best internet providers in Eugene

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.

Once we have this localized information, we ask three main questions:

  1. Does the provider offer access to reasonably fast internet speeds?
  2. Do customers get decent value for what they’re paying?
  3. Are customers happy with their service?

While the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When it comes to selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and also take into account real-world speed data from sources like Ookla and FCC reports.

To explore our process in more depth, visit our how we test ISPs page.

Internet providers in Eugene FAQs

according to FCC data — primarily through Hunter Fiber. 

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Updated Dec. 11, 2023 4:30 p.m. PT

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Joe Supan is a senior writer for CNET covering home technology, broadband, and moving. Prior to joining CNET, Joe led MyMove’s moving coverage and reported on broadband policy, the digital divide, and privacy issues for the broadband marketplace Allconnect. He has been featured as a guest columnist on Broadband Breakfast, and his work has been referenced by the Los Angeles Times, Forbes, National Geographic, Yahoo! Finance and more.

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