Best Carpet Cleaners for 2024 [CNET]
While vacuuming is an essential part of keeping your carpets clean, every once in a while the floor needs an actual wash to get all the contaminants out. Carpet can become dirty with mold, dirt, allergens, pet dander and various outdoor pollutants that latch onto the carpet fibers. Plus, a freshly shampooed carpet brings life back into your flooring, especially if you’re removing food spills, dirt or pet stains.
Hiring professional carpet cleaners is certainly an option, but it’s a costly option. In such households, the best option is to buy one of the best carpet cleaners that can attack pet hair, odor removal and bodily fluids, as well as just being great at deep cleaning.
So, whether it’s red wine stains or pet messes, we found the best carpet cleaners to add to your cleaning routine. To find the best carpet cleaner for your home, we tested seven of the most popular cleaning cleaning machines on the market.
We put these upright carpet cleaners through our extensive testing procedure, which combined basic principles of physics with abundant patience. Let’s look at some laboratory equipment and how we uncovered the results.
Color
As you may recall from high school physics, color is just our brain’s interpretation of visible light of different wavelengths. For instance, red corresponds to long, low-energy wavelengths around 700 nanometers, while blue and violet represent short, high-energy wavelengths, with violet having the shortest of these at only 380 nm.
![A diagram showing the electromagnetic spectrum, with a rainbowy section in the middle representing visual light, invisible ultraviolet light on the left, and invisible infrared light on the right.](https://i0.wp.com/www.cnet.com/a/img/resize/474b558874683aee3869e2fd09077532f30939f8/hub/2023/07/24/390018d4-7999-4a9b-b2fc-51074935fd7f/ems.jpg?resize=800%2C495&ssl=1)
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![A diagram showing the electromagnetic spectrum, with a rainbowy section in the middle representing visual light, invisible ultraviolet light on the left, and invisible infrared light on the right.](https://i0.wp.com/www.cnet.com/a/img/resize/fed18e898eabc269611ea3822ca8f219529a9041/hub/2023/07/24/390018d4-7999-4a9b-b2fc-51074935fd7f/ems.jpg?resize=800%2C495&ssl=1)
The Electromagnetic Spectrum. Our eyes can only perceive the section in the middle. That’s what we call visible light.
Anastasia Usenko/Getty ImagesWhen we observe a red apple, two things are happening simultaneously; the peel of the apple is reflecting only the light of long wavelength (red) and absorbing most of the other light. Our eyes collect this information and immediately relay it to the brain for processing. This is how we can perceive color (red, in this instance) with astounding precision. You may be wondering why black and white are not part of the picture above. That’s because white comprises visible light of all wavelengths combined, while black is the absence of visible light.
That’s all well and good, but how does it all relate to carpet cleaner testing? Glad you asked.
Carpet cleaning efficiency test
Our eyes can tell the difference between dirty and clean carpet but how do we actually measure that difference? In theory, if we could quantify the light reflected by a carpet sample (that is, to measure its “color”), we could assess the cleaning power of each machine by taking color measurements from a brand-new piece of carpet and comparing them to measurements obtained after it’s been stained and subsequently cleaned. The ratio of these two reflectivity values (before vs. after) would allow us to assess performance. In my test logic, the more similar those numbers are, the better the carpet was restored to its original color. We could repeat this procedure for every unit under test and compare the results… So yeah, that’s exactly what we did.
![A reflectometer sits on a section of white carpet. We use the device to see how closely a given carpet cleaning machine can return the carpet to its original shade after we've spilled something like wine or motor oil on it.](https://i0.wp.com/www.cnet.com/a/img/resize/04844d5bc2f8756ceaac24e22c3044c4e749fd7c/hub/2023/07/23/5cd841c3-b796-43e3-8827-3655ac607ee2/reflectometer.jpg?resize=768%2C576&ssl=1)
Photovolt 5700PC Reflectometer and search unit. Inside the search unit, there’s a tristimulus filter that prevents other type of light (i.e. UV and IR) from interfering with the readings, and a photo sensor that measures the amount of light reflected from the surface of the test subject — our white carpet.
Gianmarco Chumbe/CNETEnter the reflectometer, a device of many color-matching applications in industries like textiles and paints. Fortunately, the working principle of the reflectometer applies to our purposes, as well. Our Photovolt Model 577PC Reflectometer has a search unit or “probe” that houses a tungsten bulb that emits light in all directions within a chamber and then measures how much of that light is reflected to its photosensors. This measurement generates a voltage that is linearly correlated to the amount of reflected light perceived by the photosensor, which enables us to quantify light and color. Science.
We will use the whiteness index as our frame of reference. This parameter is used to measure how “white” a sample is by measuring its reflectance under two different light filters (blue and green) and then using an equation to correlate and normalize these values. Since we will be using a white carpet for this test, getting WI values from before and after gives us an accurate representation of how much of the soil and stain was effectively removed from our carpet by each machine.
We segmented four 6-by-6-inch “stain squares,” each containing one type of soil. We placed the search unit on top of the brand-new white carpet sample and measured its WI. To ensure repeatability and accuracy, we took five readings at different locations within our soil square and averaged the reflectance readouts.
We selected four substances for staining:
- 150ml sweet red wine: A sugary, alcoholic substance with proven staining power.
- 150ml black coffee: An acidic, everyday substance containing tannin, a naturally occurring dye.
- 150ml motor oil: Our oily stain of choice. Tough to remove since it doesn’t mix well with the water dispensed by the UUT.
- 60g marinara sauce: An organic, tomato-based substance that proved to be the toughest stain to remove.
![test-prep](https://i0.wp.com/www.cnet.com/a/img/resize/2798d7c8bdc9781afdf30e6419cafa24ec0f79da/hub/2023/07/24/b9a3adb1-1b1b-4ed7-a169-704866294ebf/test-prep.jpg?resize=800%2C600&ssl=1)
Staining carpet with sweet red wine, coffee, motor oil and marinara sauce.
Gianmarco Chumbe/CNETWe proceeded to soil the squared sections, allowing the contaminants to settle for approximately one hour. Then, we began the cleaning process. Two cleaning cycles were performed on each stained square. A cleaning cycle consists of two wet strokes, followed by four dry strokes. Finally, we measured reflectivity values at the same five locations as previously and averaged them. The ratio of final vs. initial WI values tells us how efficient the carpet cleaning machine was at restoring the carpet to its original white.
![before-vs-after.png](https://i0.wp.com/www.cnet.com/a/img/resize/f0abafb1f985b756c6f21a7e52a0293a8bfb4eed/hub/2023/07/24/dcf83556-10e7-437a-bef3-5a68c4b111ad/before-vs-after.png?resize=800%2C370&ssl=1)
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![before-vs-after.png](https://i0.wp.com/www.cnet.com/a/img/resize/65a488d79381ff0b94f51f4ca059b29dec2c35d2/hub/2023/07/24/dcf83556-10e7-437a-bef3-5a68c4b111ad/before-vs-after.png?resize=800%2C370&ssl=1)
Sample of stained carpet before and after it’s been cleaned by a carpet cleaning machine. Notice that in all instances soil wasn’t removed from carpet efficiently… Can you guess which unit this is? (Hint: It’s not one of the three top picks above.)
Gianmarco Chumbe/CNETThe tough mess test
![CNET lab associate Eric Snyder measures marinara sauce into a cup on a scale, ensuring the exact same amount is used for each tough mess test.](https://i0.wp.com/www.cnet.com/a/img/resize/25139e707c5892b0ada1f58c794ec90d8316186a/hub/2023/07/24/d1d6b6fe-6472-450e-b551-f6978263a61d/accurate-eric.jpg?resize=768%2C1024&ssl=1)
Our lab technician, Eric Snyder, accurately weighing marinara sauce for the tough mess test.
Gianmarco Chumbe/CNETMarinara sauce proved to be the toughest type of soil to remove. Since every cleaner had such a rough time removing it from the carpet in just two passes, we thought it deserved its own category. Hence, the tough mess test.
For this challenge, we followed manufacturers’ recommendations to set each cleaner to its “max” or “tough mess” setting and performed any additional cleaning steps such as pretreating with a provided chemical substance, pretreating and cleaning with steam, etc. We modified the WI equation so that it’s more suitable for comparison, and we carried out the same procedure for taking color measurements and comparing the WI values.
![A before-and-after shot showcases the results of CNET's tough mess test for carpet cleaners, where each cleaner does its best to clean marinara sauce off of a white carpet. None of the cleaners we tested removed the stain outright, but some were a lot better than others.](https://i0.wp.com/www.cnet.com/a/img/resize/530c2b9bd08cfd834cb5a6cb6d1e9733c0a9c266/hub/2023/07/24/00feea27-6a86-4446-a49c-8e879ac10a29/torture-test.png?resize=800%2C307&ssl=1)
Marinara stains are a tough, tomatoey mess.
Gianmarco Chumbe/CNETResults
Let’s keep in mind that the test has been designed to be hard. To ensure comparability, the units were only allowed to be cleaned in a limited and controlled manner. More importantly, the WI equation assumes that the sample under the reflectometer is pretty close to true white. White printer paper is 91% white, while our carpet is 55% white. It’s the whitest carpet we could find, but it’s not that white. Don’t be surprised if the scores seem low overall.
Here’s a fun fact: During this experiment, we carried out a total of 700 measurements, all to provide you with the right information for making an informed purchase decision that meets your needs. The table below summarizes the results, and remember, higher scores are better.
![A table comparing the cleaning efficiency scores of six different carpet cleaners with respect to four different stains: wine, coffee, motor oil, and marinara sauce. The Hoover Power Scrub had the highest average score, overall, while the Hoover Smartwash Pet Complete was the best performer with marinara sauce, our toughest test.](https://i0.wp.com/www.cnet.com/a/img/resize/642a666d90e3981caabaa34118f5f70bbfb2cd43/hub/2023/07/24/21d8c739-c44d-4bee-a472-304c3c1322ba/carpet-cleaners-2023-results.png?resize=800%2C323&ssl=1)
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![A table comparing the cleaning efficiency scores of six different carpet cleaners with respect to four different stains: wine, coffee, motor oil, and marinara sauce. The Hoover Power Scrub had the highest average score, overall, while the Hoover Smartwash Pet Complete was the best performer with marinara sauce, our toughest test.](https://i0.wp.com/www.cnet.com/a/img/resize/ffcfc0e72862de954762f4de862bf8ac6fbc55b5/hub/2023/07/24/21d8c739-c44d-4bee-a472-304c3c1322ba/carpet-cleaners-2023-results.png?resize=800%2C323&ssl=1)
The results are in. Check out how different models compare to one another in terms of cleaning performance (higher scores are better).
Gianmarco Chumbe/CNETOther carpet cleaners we’ve tested
Bissell Hydrosteam Pet Model 3423: I had high expectations from this model since it’s one of the pricier ones out there, but it only proved capable of posting the third-lowest score in our tough mess test. Despite using steam dispensing technology for pretreating and cleaning carpets, the performance left us unimpressed.
Bissell ProHeat 2X Revolution Pet Pro Model 3587: This unit had a surprisingly high score in our tough mess test, ranking third in this category with a respectable score of 66.1. It didn’t score quite as high when cleaning other stain types. It ended our tests with the third-lowest cleaning score overall. It comes with a two-in-one upholstery tool, a three-in-one stair tool, a 3-inch deep stain tool and a very convenient tray for cleaning out the unit, but we think there are better options.
Hoover Pro Clean Pet Carpet Washer: One of the least expensive models of the bunch, but its performance wasn’t that great. For starters, this Hoover cleaner was the only unit to get a “fail” score in our test. In the case of marinara and motor oil, it even seemed to spread the soil along its path on the carpet, which is never good.
Bissell Crosswave Hydrosteam All-In-One Multi-Surface Cleaner 3515 Lowest performer in both our cleaning efficiency test and tough mess test. It was very hard to push this unit along our low-pile carpet, probably because the cleaning brush roll is stopped by friction against the carpet threads. Highlights of this product include steam dispensing capability and that it can be used to clean other surfaces like wood flooring.
While we like to think that our carpet cleaners are self-cleaning; they do use soap, right? In reality, these devices still need some cleaning from time to time. From hair getting tangled around the brush to dirty water tanks, there are still reasons that these cleaners need us to maintain them. By doing some regular maintenance on your carpet cleaner, it will continue to perform well for years to come.
Some of the routine cleaning that needs to be done for your carpet cleaner is done after each use, while other stuff can be done weekly or even monthly, depending on how frequently you use your cleaner.
- Daily: Emptying and rinsing the dirty water tank and checking wheels for stuck debris.
- Weekly: Cleaning brush rolls and wheels.
- Monthly: Clean hose and attachments if used; remove and deep clean the brushes.
Most of this work will take only a few minutes at most, and your carpet cleaner will be able to perform at its peak. Leaving you with a much cleaner house in return.